Warranty & Servicing

Two Year International Warranty

Every new Prestex watch is covered by a complimentary two-year international warranty, providing complete peace of mind against manufacturing and movement defects.

Designed for lasting reliability, everyday wearability and enduring character, every Prestex timepiece is supported by knowledgeable after-sales care from our experienced service team and qualified watchmakers. Should your watch require technical support, servicing or repair, we're here to help.

Expert Servicing & Repairs

Our watchmakers are qualified through the British Horological Institute and specialise in the servicing, maintenance and repair of both mechanical and quartz timepieces.

Minor repairs include:

• Water resistance testing
• Resealing
• Battery replacements
• Strap and bracelet adjustments

Returning Your Watch for Service

If your watch requires a repair, replacement part, battery change or full service, please return it safely to our after-sales department.

Important Information

Please:

• Pack your watch securely in a sturdy cardboard box.
• Send it using a fully insured and tracked postal service, such as Royal Mail Special Delivery.
• Include a note with:
  • Your full name
  • Return address
  • Telephone number
  • A brief description of the issue

Service Address

Prestex Watches
The Three Pines
Church Road
Penn
HP10 8EG
United Kingdom

Telephone: +44 (0) 1204 695789
Email: service@prestex.com

Long Term Care & Support

Prestex watches are created to be worn and enjoyed for generations. Whether your timepiece requires routine servicing, preventative maintenance or technical support, our team remains committed to providing the highest standards of craftsmanship, care and after-sales service throughout the lifetime of your watch.